The new, easy to remember number will be available 24/7 throughout the US and its territories by phone or text, connecting those experiencing mental health-related distress to a trained crisis counselor who can provide free, confidential support.
People can also use the number if they are worried about someone they know who may need crisis support. Use 911 if a drug overdose or immediate medical help is needed.
Along with the new number, the National Suicide Prevention Lifeline will get a new name, the 988 Suicide and Crisis Lifeline, to better reflect the services provided.
The current 10-digit number, 1-800-273-8255, will continue to work even after the 988 rollout.
According to the Centers for Disease Control and Prevention, almost 46,000 people in the United States died by suicide in 2020, and 758 people died by suicide in Minnesota.
Between 2005 and 2020, the lifeline received nearly 20.5 million calls from people in distress.
The network is made up of over 200 locally operated and funded crisis centers. Minnesota has four Lifeline Centers designated to answer calls, chats, and texts from a Minnesota-based area code. Live services are provided in English and Spanish. Translation services in 250 languages are also available.
The Lifeline currently serves TTY users either through their preferred relay service or by dialing 711 then 1-800-273-8255. Lifeline is in the process of expanding to video phone service to better serve deaf or hard of hearing individuals seeking help through the 988 Lifeline.
The Lifeline does not provide in-person services. Anyone requiring mobile crisis services in Rice County should call 877-399-3040 and in Dakota County call 1-952-891-7171.
To learn more about the 988 Suicide and Crisis Lifeline, visit the Substance Abuse and Mental Health Services Administration website at www.samhsa.gov.
